**Please note: Rare Heart will close on 27-Feb、6-Mar、7-Mar、8-Mar、9-Mar 2024, and no pick-up or delivery services are provided.**
***If the cake needs less sweetness/cake decoration/birthday boy doll, you can choose the birthday boy’s father-in-law, birthday boy’s mother-in-law or birthday peach. 💢💢Please note on WhatsApp after placing your order💢💢
The price of this cake includes free candles (one), plastic knife (one) and tableware for five people.
**The price of this product does not include an insulated bag (with ice pack) and paper bag. Additional items can be purchased if necessary.
*All cakes are made with sponge cake, please consume them as soon as possible if they are freshly made.
*If you do not eat the cake immediately after receiving it, please refrigerate it in a refrigerator at 0-6 degrees Celsius within 2 hours.
How to use?
Booking Guidelines
-
Reservation/ *Remark the birthday card/ *To purchase additional items and remark the custom Mark Six lottery numbers : 5 days before the intended pick-up/delivery date via the form below:
- For changing the pick-up date, please contact via WhatsApp 4 days in advance. The date can be changed once for free, and a $100 fee will be charged for each subsequent change. Extension period: within 3 months (from the date of order shipment).
- Pick-up locations and time slot:
- Tuen Mun Address: Exit A, Siu Hong Station, West Rail Line, Tuen Mun, N.T.
- Pick-up Time (Mon-Sun):
2:00-2:10pm / 2:30-2:40pm / 3:00-3:10pm / 3:30-3:40pm / 4:00-4:10pm / 4:30-4:40pm / 5:00-5:10pm / 5:30-5:40pm / 6:00-6:10pm / 6:30-6:40pm / 7:00-7:10pm / 7:30-7:40pm / 8:00-8:10pm
- The free waiting time for each session is 10 minutes. If the customer does not arrive after 10 minutes of waiting on the settlement day, a waiting fee of $20 will be charged for each subsequent 5 minutes of $10. WhatsApp inquiries are required for other periods. If the time changes, please notify us at least 2 hours before the original delivery time.
- There is also a car delivery service on behalf of customers (the freight is paid to the driver), please contact Rare Heart via WhatsApp for details. Transportation time:
12:00-2:00pm
2:00-4:00pm
4:00-6:00pm
6:00-8:00pm
- The voucher must be redeemed within 30 days after purchasing and it will be invalid after the expiry date.
- Rare Heart does not offer free shipping.
How to Redeem:
- After purchase through OKiBook, you will receive a confirmation email and voucher of each product / service you have purchased via your registered email address.
- Must present the e-coupon when redeem.
- Subject to change according to social distancing rules without prior notice.
- Expired voucher will not be accepted.
- Cannot amend after order confirmation.
- Reusable bag or insulated bags should be prepared by buyers for pickup.
- Offers cannot be used in conjunction with other discounts, coupons or promotional offers.
- Offers cannot be exchanged for cash or other products and services.
- Offers are available on a first-come-first-served basis and while stocks last.
- All photos for reference only.
- Please consume the cake before expiry date for the best flavour.
- Please contact Rare Heart immediately if you find any problems after receiving the cake. Late orders will not be accepted.
Contact:
Rare Heart
- Contact (Whatsapp): 852-96812234
About the Voucher:
After purchase through OKiBook, you will receive one voucher for each product / service purchased. You are entitled to redeem a voucher, according to its terms of use, upon presentation of its electronic version or its printed version to the partner merchant. Vouchers can only be redeemed once.
General Terms
- OKiBook offers cannot be combined with other OKiBook vouchers, nor other promotions, offers, or coupons in-store.
- The coupon cannot be exchanged for cash or other offers.
- OKiBook is not the supplier of the above merchandises and makes no representation or guarantee as to the quality of the merchandises collected/ delivered and accepts no liability for any matters arising from or in relation to the same.
- In the event of any dispute, Rare Heart reserves the right of final decision.
- Other terms and conditions of OKiBook and Rare Heart apply.
- In the event of any inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.