Refund policy

Once the payment of your order has been successfully processed, your order cannot be changed / cancelled, and cannot be refunded.

For any enquiry related to the quality of the goods and services received, please contact directly a representative from the partner shop/brand. OKiBook does not hold any physical stock of goods and does not perform the actual services you buy on OKibook.com. OKiBook does not take responsibility for the unsatisfactory quality of the goods and services you purchase.

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