Please pre-order 72-hour in advance only & Pick-up in restaurant. Please keep refrigerated at 0-4°C in sealed within 1 hour. Consume on the day of pick-up to avoid deterioration.
How to use?
Booking Guidelines
- Reservation: 72 Hours in advance via phone/ WhatsApp: (852) 2892 3388 or email: resturant@charterhouse.com after purchase through OKiBook (Last order time: Monday to Saturday 6pm / Sunday 4pm)
- Redemption Date & Time: Mon to Sat 12pm to 6pm / Sunday 12pm to 4pm (No waiting for late-comers)
- Pick-up location: 209, 219 Wan Chai Rd, Wan Chai, The Charterhouse Causeway Bay Hotel, Basement 1
- The voucher must be redeemed within 30 days after purchasing and it will be invalid after the expiry date.
- Not available for dine-in
- HK$20 will be charged for a birthday plaque. Maximum letters (Already includes "Happy Birthday": Chinese / English letters: 15 letters) Please confirm when make the reservation.
How to Redeem:
- After purchase through OKiBook, you will receive a confirmation email and voucher of each product / service you have purchased via your registered email address.
- Must present the e-coupon when redeem.
- Available for self-pick up only.
- Business hours may changed due to the latest situation of COVID-19. Please call Basement 1 Restaurant for the business hours before redemption.
- Expired voucher will not be accepted.
- Cannot amend after order confirmation.
- Offers cannot be used in conjunction with other discounts, coupons or promotional offers.
- Offers cannot be exchanged for cash or other products and services.
- Offers are available on a first-come-first-served basis and while stocks last.
- In case of any disputes, The Charterhouse - Causeway Bay reserves the right of the final decision.
- All photos for reference only. Food or decoration may change due to supply, no exta notice.
- If certain food item is short in supply, we will provide substitution of same value.
- Any enquiries, please contact Basement 1 Restaurant (tel: 2892 3388).
- Voucher can only be redeemed at the location below
Contact:
Basement 1 Restaurant (The Charterhouse Causeway Bay Hotel)
- Address: 209, 219 Wan Chai Rd, Wan Chai,The Charterhouse Causeway Bay Hotel, Basement 1
- Email: restaurant@charterhouse.com
- Tel.: (852) 2892 3388
About the Voucher:
After purchase through OKiBook, you will receive one voucher for each product / service purchased. You are entitled to redeem a voucher, according to its terms of use, upon presentation of its electronic version or its printed version to the partner merchant. Vouchers can only be redeemed once.
General Terms
- OKiBook offers cannot be combined with other OKiBook vouchers, nor other promotions, offers, or coupons in-store
- The coupon cannot be exchanged for cash or other offers
- OKiBook is not the supplier of the above merchandises and makes no representation or guarantee as to the quality of the merchandises collected/ delivered and accepts no liability for any matters arising from or in relation to the same.
- In the event of any dispute, The Charterhouse - Causeway Bay reserves the right of final decision.
- Other terms and conditions of OKiBook and The Charterhouse - Causeway Bay apply.
- In the event of any inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.
